Service Guarantee &
Refund Terms
Custom-Tailored Solutions
At CONNECTIVE WEB DESIGN LLC, we provide professional digital services that are custom-tailored to each client's unique business needs. Our work involves strategic planning, creative design, technical development, and ongoing optimization to ensure your digital presence achieves its full potential.
Performance Guarantee
We stand behind the quality of our work. If a digital milestone does not meet the technical requirements outlined in your signed contract, we offer a dedicated revision period to ensure complete satisfaction.
Quality Assurance: All deliverables undergo rigorous testing to meet industry standards and contractual specifications.
Revision Period: Within 14 days of milestone delivery, you may request revisions if technical requirements are not met.
Dedicated Support: Our team works closely with you to address any concerns and implement necessary adjustments.
Deposit Policy
To secure your project timeline and allocate our team's resources, we require an initial deposit before commencing work. This deposit covers the research, strategy, and initial design phases of your project.
Important Notice
Deposits for research and initial design phases are non-refundable once work has commenced. This policy ensures our team can dedicate the necessary time and expertise to your project from day one.
Questions about billing?
Our team is here to help clarify any questions regarding our refund policy, billing procedures, or project terms.
rodneywarner@connectivewebs.com